Privacy Policy

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This Privacy Policy explains how Xiltek ("we," "us," or "our") collects, uses, shares, and protects information gathered about you ("user", "your") when you use our website located at www.xiltek.com (collectively, our "services").

 

Information We Collect

• Information you provide:

  • Contact information (such as name, email address, postal address)

  • Account credentials (username, password)

  • Payment information (if you make purchases)

  • Content you submit (comments, reviews, etc.)

  • Preferences and settings

• Information collected automatically:

  • Device information (IP address, browser type, operating system)

  • Usage data (pages visited, actions taken, dates, and times of use)

  • Location data (if you grant permission)

  • Cookies and similar tracking technologies (see our Cookie Policy below)

How We Use Your Information

• To provide and operate our services

• To personalize your experience

• To process your transactions

• To communicate with you (promotional materials, newsletters if you opt-in)

• For customer support

• To improve our services

• To protect our services and users

• To comply with legal obligations

How We Share Your Information

• Service providers: We may share information with third parties to help us operate and improve our services (e.g., website hosting, payment processing, analytics).

• Business transfers: In the event of a merger, sale, or similar transaction, information may be transferred.

• Legal purposes: We may disclose information to comply with laws, legal processes, or to protect our rights, property, or safety of others.

• With your consent: We may share information for other purposes with your explicit consent.

Your Choices and Rights

• Accessing and updating your information: You may have the right to review and update your personal information. Contact us using the details below.

• Data Deletion: You may have the right to request deletion of some of your information.

• Opting out of marketing communications: You can opt-out of promotional emails by following the unsubscribe instructions within those emails.

• Cookie controls: See our Cookie Policy for information on managing cookies.

Security

We take appropriate measures to protect personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy. If we make significant changes, we will notify you through our services or by other means.

Cookie Policy

• What are cookies? Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function more efficiently, personalize experiences, and gather website analytics.

• Types of cookies we use:

  • Essential Cookies: These are necessary for basic website functionality and cannot be disabled.

  • Functional Cookies: These enhance your experience by remembering preferences or settings.

  • Analytics Cookies: These help us understand website usage to improve our services.

  • Advertising Cookies: These may be used to show you more relevant advertising.

• Managing Cookies: Your browser settings usually allow you to control cookies. You may be able to block certain types or get notifications when cookies are placed.